Do you accept order for same day?
Yes, we accept orders for same day delivery to most cities in China in non-holiday if place order as late as 2PM in China time. In holidays such as (Chinese)Valentine's Day, Mother's Day, Spring Festival, and other important holidays, please order 2 days in advance. Order for remote areas, please contact with our Live Chat before placing order. If we receive the order after 2PM, we will deliver it the next day and inform you about it. The cut off times refer to the recipient's time zone.
How could I know you delivered my order?
We will mark in our website and send you an email if we delivered your order. However, the time that we send the email does not mean we delivered your order at that time. We may delivered your order in morning and mark the website / send you an email in afternoon because informing a successful delivery is second to delivering other orders.
Do you deliver at Sunday and public holiday?
Yes, we do.
Is the price contains delivery charge?
The prices contains delivery charge of city urban area. If the recipient isn't in city urban, more US$5~20 will be needed as delivery fee.
Do you guarantee on time delivery on Valentine's Day?
No. In special holidays, such as Valentine's Day, Mother's Day, Spring Festival and other important holidays, we only guarantee your orders will be delivered in the day. And our florists can not deliver the cake or gifts alone, must be ordered to arrange for delivery with fresh flowers.